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Fact Sheets
November 19, 2015
British Airways customers at Heathrow Terminal 3

British Airways has had a long association with Terminal 3 and it is currently home to around 15 per cent of its schedule at Heathrow. 

The other 85 per cent of flights are based in the airline’s flagship Terminal 5.

In October 2015, British Airways moved eight long-haul destinations into Terminal 3 as part of its plans to consolidate operations in two terminals following the closure of Terminal 1 by the airport’s owners.

Terminal 3 is currently home to 21 British Airways’ destinations.

Short-haul flights in the terminal are served by British Airways’ fleet of A320 family aircraft, while the majority of long-haul routes are served by Boeing 747s. The exception is Miami, which is served by both a Boeing 747 and the Airbus A380.

In 2014 two significant improvements were made to the terminal, with a new baggage system being installed which is fully integrated with the baggage system in Terminal 5. The baggage systems can now move bags between the two terminals in a much more efficient way, which will help to improve Heathrow’s baggage performance.

Secondly, British Airways has created its own check-in area in Zone D. This new area also includes a dedicated premium check-in area.

The terminal is home to two British Airways lounges. There is a 300-seat Galleries Club lounge as well as a 250-seat lounge for customers travelling in First on long-haul services or who are Gold Executive Club members. There is also an Elemis Spa which offers a wide range of treatments.

Carriers belonging to the oneworld alliance are also based within Heathrow Terminal 3 which enables smoother connections for customers transferring between member airlines.

Heathrow has invested heavily in improving the ambience and retail areas within Terminal 3. Shops now include Burberry, Harrods, Jo Malone, Tiffany & Co, Paul Smith and Mulberry.

There is also a range of restaurants including: Oriel, Strada, Yo Sushi and Caviar House & Prunier Seafood Bar.

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