Best Short-haul Airline
Best Airport Lounge (Concorde Room Lounge)
Best Frequent Flyer Programme
Best Short-Haul Carrier
Best Travel App
Best Airline Staff in Europe (for the third consecutive year)
Top 20 Global Airline Cabin Crew
Winner - Best Airport Lounge
Winner - Best Frequent Flyer Program
Winner - Best New Seat
Winner - Best Short-Haul Carrier
Winner - Best Travel App
Winner In-house team of the year (Private Sector)
Best Airport Lounge (for Concorde Room)
Best Frequent Flyer Programme
Best New Seat (for Club Suite)
Best Short-Haul Carrier
Best Travel App
4-Star Airline Rating
4-Star COVID-19 Airline Safety Rating
PR Stunt of the Year
Airline of the Year
Best Short-Haul Airline
Best Airport Lounge
Best Frequent Flyer Programme
Best Product or Service Innovation
Best Short-Haul Carrier
Best Airline Staff in Europe
Best Business Class Cellar
Best European Airline
Best Airport lounge
Best Frequent Flyer Programme
Best Short-haul Airline
Best cabin crew in the UK
Best Short-haul Airline
Bronze: International First Class White Wine
Silver: International First Class Wines on the Wing
Favourite airline
Best long-haul airline
Best short-haul airline
Best airport lounge - Concorde Room
Best frequent flyer programme
Best short-haul carrier
Best short-haul airline
Europe's leading airline to Asia
Europe's leading airline: First Class
Best European airline
Best Business Class white wine- silver medal
Best First Class white wine- gold medal
Number one Business Superbrand
Number one Consumer Superbrand
Best International Business Class wine (Tiki Estate Sauvignon Blanc 2014, Marlborough, New Zealand)
Best long-haul airline
Best short-haul airline
Best Transatlantic Business Class
Best European airline
Best long-haul airline
Best short-haul airline
Best airport lounge
Best frequent flyer programme
Best short-haul carrier
Best Airline in Western Europe
Best Airline
Best frequent flyer programme
Best short-haul carrier
Best Airline
Airline of the Year - Short Haul
Best airline of the year (Europe)
Best airline lounge (runner-up)
Best long-haul business class service
Best long-haul first class service (runner-up)
Consumer Superbrand 2014
Best airline for customer service
Best airline
Best first class
Best frequent flyer programme
Best short-haul carrier
Best business class operator
Best short-haul holiday operator
Best corporate social responsibility programme
Best long-haul airline
Best short-haul airline
Best airline for customer service
Best long-haul airline (runner-up)
Best short-haul airline
Best Creative Event - British Airways 'pop up' restaurant, cinema and gallery
Best airline
Best business class
Best frequent flyer programme
Best short-haul carrier
Favourite business airline
Favourite leisure airline, long-haul (runner-up)
Favourite leisure airline, short-haul (runner-up)
Best flight experience to Europe
Best UK based airline
Best Sponsorship of a sports team (Olympic and Paralympic athletes)
First Class fortified and sweet wine (Jackson Triggs Propietors Reserve Vidal Icewine 2007, Niagara Peninsula, Ontario, Canada) (runner-up)
First Class Red wine (Chateau Smith Haut Lafitte 2004, Pessac-Leognan, Bordeaux, France) (runner-up)
First Class Red wine (St Hallett Blackwell Shiraz, 2006, Barossa Valley, South Australia) (runner-up)
Business to Business Campaign of the Year (Ungrounded)
Favourite airline
Product Brand Development Campaign of the Year (Ungrounded)