OUR TRANSFORMATION

We’re transforming our business with our £7bn investment plan supporting our journey towards A Better BA for our customers and colleagues. From a brand-new short haul interior cabin to opening a stunning new global lounge concept in Miami and Dubai, we’ve overhauled our operations and digital systems and improved our punctuality to levels not seen since 2012.

The progress we’ve made means our business is now stronger, more resilient and better equipped to handle the challenges that come with running an airline but we know we have more to do.

COMING IN 2026

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Continued delivery of brand-new aircraft
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A new First cabin on our A380 aircraft
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A brand new British Airways app
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Free Starlink Wi-Fi

And so much more...

LATEST NEWS

British Airways reveals all-new First, Club Suite, World Traveller Plus and World Traveller cabins as part of its multi-billion investment into customer experience

Our Customer Experience

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05 Oct 2026
British Airways reveals all-new First, Club Suite, World Traveller Plus and World Traveller cabins as part of its multi-billion investment into customer experience
URL: https://mediacentre.britishairways.com/news/05102026/british-airways-reveals-all-new-first-club-suite-world-traveller-plus-and-world-traveller-cabins-as-part-of-its-multi-billion-investment-into-customer-experience
One country, two extraordinary escapes: British Airways announces new Tanzania routes and network update for summer 2027

New routes

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17 Sep 2026
One country, two extraordinary escapes: British Airways announces new Tanzania routes and network update for summer 2027
URL: https://mediacentre.britishairways.com/news/17092026/one-country-two-extraordinary-escapes-british-airways-announces-new-tanzania-routes-and-network-update-for-summer-2027
Turn everyday into a getaway with British Airways' September Sale 

Value for money

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27 Aug 2026
Turn everyday into a getaway with British Airways' September Sale 
URL: https://mediacentre.britishairways.com/news/27082026/turn-everyday-into-a-getaway-with-british-airways-september-sale

Most Read

British Airways to boost connectivity between the UK and India as the airline reaffirms its commitment to key global market as part of landmark trade mission

Our Operation

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07 Oct 2025
British Airways to boost connectivity between the UK and India as the airline reaffirms its commitment to key global market as part of landmark trade mission
URL: https://mediacentre.britishairways.com/news/07102025/british-airways-to-boost-connectivity-between-india-and-the-uk-as-the-airline-reaffirms-its-commitment-to-key-global-market-as-part-of-landmark-trade-mission
Meet British Airways in St. Louis: new direct flight launches to the Gateway to the West

New routes

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01 Oct 2025
Meet British Airways in St. Louis: new direct flight launches to the Gateway to the West
URL: https://mediacentre.britishairways.com/news/01102025/meet-british-airways-in-st.-louis-new-direct-flight-launches-to-the-gateway-to-the-west
British Airways improves on-time performance as world-leading technology boosts flight punctuality

Value for money

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14 May 2025
British Airways improves on-time performance as world-leading technology boosts flight punctuality
URL: https://mediacentre.britishairways.com/news/14052025/british-airways-improves-on-time-performance-as-world-leading-technology-boosts-flight-punctuality
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100+

years of service
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38,000+

dedicated people globally
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50+

fuel-efficient aircraft since 2019
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280+

aircraft
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250+

destinations worldwide
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40 million+

customers
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£7bn

transformation investment
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We're on a journey to A Better BA

Who we are

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Meet Latoya
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Meet Phillip Monks
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Meet Paul Barnes

Resources

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Useful Links

Useful Links
  • International Airlines Group
  • Oneworld
  • British Airways - Airline
  • British Airways - Careers

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