- British Airways’ lounge at Seattle-Tacoma International Airport has been vastly improved as part of the airline’s $9bn transformation program
- A new full-service bar features as an elegant centerpiece, while a redesigned food servery area offers a range of new hot menu options
- A dedicated service for First customers has been introduced, offering a la carte dining and premium Champagne options
- The unveiling of the lounge coincides with the airline’s 45-year anniversary of proudly connecting Seattle and London
Seattle, February 20, 2025 – As it celebrates 45 years of connecting London and Seattle, British Airways has re-opened its lounge at Seattle-Tacoma International Airport following an extensive refresh.
Customers enjoying the lounge before their flight can expect a brand-new look and feel that simultaneously celebrates the airline’s British heritage and the Emerald City. The upgraded space is now welcoming customers travelling in Club World (business class) and First, as well as those with eligible frequent flyer status.
Features include:
- A brand-new full-service bar: Acting as an elegant centerpiece to the lounge, the bar will serve premium champagnes and beverages including local beers from Seattle’s Elysian Brewing Company and made-to-order cocktails
- A new food servery area: A redesigned food servery area allows for a much wider variety of hot and cold items, including local favorites and British-inspired dishes
- A dedicated First service: Customers travelling in the airline’s First cabin will enjoy a new dedicated a la carte dining service, and premium Champagne options
- Dedicated zones: New seating areas have been introduced alongside an elegant banquette that divides the lounge into distinct spaces to suit customers' preferences, including areas to relax, dine and catch up on work
- Work-friendly spaces with new ‘focus pods’: Contemporary British furnishings and upholstered furniture have been installed to create a sophisticated workspace. Focus pods provide customers with ultimate privacy and comfort before their flight
- An unrivalled view: The main seating area has been opened up to make the most of the lounge’s floor-to-ceiling windows which offer a 180-degree view of the runway and the mountains beyond
As with all lounges globally, an important part of the design process was showcasing British Airways’ originality while nodding to the airport’s surroundings. Customers can expect to see local brands such as Seattle’s Best Coffee, for example, honoring the city’s association with great coffee.
With the overall design drawing inspiration from the Pacific Northwest, walls are adorned with textile artwork by local artists Hannah Mason and Vacilando Studios, while warm tones, marble stone surfaces, opal glass lamps, and soft shapes have been combined to create a welcoming and elegant atmosphere.
Calum Laming, British Airways’ Chief Customer Officer, said: “We announced a $9bn investment program last year and promised to transform the customer experience, of which our lounges are a huge part.
“The refurbishment of our Seattle lounge is the latest to be completed and we can't wait for our customers to enjoy it. The pre-flight experience is such an important part of our customers’ journeys, so a lot of careful planning went into blending luxury with comfort, while weaving our British Original brand throughout, and we are certainly proud of the end of result.”
Seattle follows refreshes of British Airways’ lounges including London, Singapore, Washington and Edinburgh, with more to come this year. The airline is also set to open new lounges in Dubai and Miami later this year, both featuring the airline’s new design concept which is yet to be revealed.
British Airways flies direct to London from 26 cities in the US, with Seattle remaining a popular route for both business and leisure customers. With its refreshed lounge, the airline continues to provide a premium travel experience, offering world-class service to customers on both sides of the Atlantic.
ENDS
Notes to Editors
- British Airways launched flights from London Heathrow to Seattle-Tacoma Airport on 27 April 1980, initially with three non-stop Boeing 747s each week
- The airline now operates 10 flights per week from Seattle to London Heathrow, serving the route with its state-of-the-art Boeing 787 aircraft
- Access to the lounge is available to:
- British Airways' customers travelling in Club World (business class) or First
- British Airways Executive Club Members with Silver status and above
- oneworld customers with Sapphire status and above
