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British Airways has unveiled its bold new lounge design concept, with a brand-new lounge opening in Miami International Airport
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The design carefully blends the airline’s British style with the locality of Miami, with inspiration taken from the city’s Art Deco features and iconic buildings
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The lounge features a striking full-service bar as the focal point, menus that champion local ingredients with a British twist, as well as an exclusive Concorde Dining Room
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This follows the recent opening of the lounge at Dubai International Airport, debuting the same new design concept and setting the vision for future lounges around the world
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These openings are the latest part of the airlines $9bn transformation programme, with significant recent investment in lounges, such as the refreshes in Seattle and Washington Dulles
October 10, 2025: British Airways is proudly celebrating the launch of its new lounge design concept with the opening of the new lounge at Miami International Airport, marking a significant step change in the airline’s premium offering.
Working in partnership with global architecture and design firm Gensler, the opening showcases the airline’s new design concept that will serve as the basis for future lounge developments.
Calum Laming, British Airways’ Chief Customer Officer, said: “We’re thrilled to be unveiling our new design concept with the new lounge in Miami, alongside Dubai that also opened very recently. The unique space was created with our customers in mind and is the next step in our extensive lounge transformation plan. Whether they’re looking to relax, dine, work or enjoy a drink at the fully staffed bar, there’s something for everyone.
“We’re proud to bring our brand to life in this space, having blended our British originality with Miami’s unique character. This approach has allowed us to make the most of brilliant local talents, and we’re grateful to all the teams, both within British Airways and our partners, who’ve helped make our vision a reality. We are incredibly excited to welcome our customers to the new lounge.”
Rooted in hospitality, the new design concept establishes a cohesive architectural identity that connects British Airways lounges worldwide. Drawing inspiration from the airline’s heritage and the character of each destination, the spaces are designed to feel welcoming, intuitive, and restorative, creating moments of calm, connection, and delight for customers wherever their journey takes them.
Reflecting the airline’s playful side, ‘look-up’ moments feature across British Airways’ lounges, adding a touch of surprise to the experience. Upon arrival in Miami, for example, guests are greeted by a floor mural that, when viewed through the mirrored ceiling, reveals the words ‘London Calling’ as a homage to the airline's home.
Key Features
This is the first time in many decades that the airline has had its own lounge available to customers in Miami. Opening today, it spans 13,000sqft, becoming the largest lounge outside of London solely operated by British Airways.
Located in Terminal E, right above its departure gate, the space is a celebration of the airline’s British originality, charm and wit, combined with features that have taken inspiration from the city, such as its Art Deco design and iconic buildings. With large windows along its walls, this lounge has sweeping views across the airfield and makes use of the beautiful Miami skies and light. The airline used Miami-based contractors, such as TGA Consulting, Nunez Construction and Bermello & Ajamil architects, as well as US-sourced materials that reflect both quality and craftmanship.
Drinks with a view
A striking full-service bar serves as the focal point of the lounge and is carefully positioned in front of windows that flood the space with light. Experienced bartenders are on hand to craft a selection of classic cocktails and mocktails, including a Prickly Margarita – unique to this lounge - as well as a large range of spirits and beers, including local ale.
In the zone
Designed with versatility in mind, the layout of the lounge offers five distinctive zones that flow seamlessly into each other while offering individual spaces. In addition to the central bar, it includes a main dining space, focus pods, and a lowered central lounge with partitions for those looking for a private space.
Two shower suites and colourful striped washrooms, inspired by traditional Miami deck chairs, provide travellers with a refreshing reset, complete with a reception and amenities.
Britain meets Miami in the kitchen
The lounge features a self-serve dining area offering locally sourced dishes that champion seasonal Miami produce with a British twist, all freshly prepared in the new state-of-the-art restaurant-style kitchen. Customers can expect local papaya and lacinato kale salad with toasted coconut and citrus honey vinaigrette, and seared South Florida flounder fish with lemon, Kalamata olives, fried capers and rice.
Concorde Dining Room
Guests travelling in First are invited to enjoy an elevated à la carte dining experience in the exclusive Concorde Dining Room. Alongside a more personalised service, the experience includes a range of dishes such as Wagyu beef strip loin with roasted trumpet mushrooms and a truffle reduction or roasted diver scallops. Champagne and English Sparkling Wine, including Pommery, Cuvée Louise 2005, is also available for guests.
From Miami to the Middle East
The new British Airways Miami Lounge follows the recent opening of the airline’s Dubai International Airport lounge. Located in Terminal 1 at Dubai International Airport and spanning nearly 5,800 sqft, the new space offers customers an elevated experience that blends contemporary British design and the rich spirit of the UAE.
Ashley Dowell, Design Director, Senior Associate at Gensler, said: “We are honoured to have partnered with British Airways to carve the path for the Global Lounge Concepts being introduced around the world. Hospitality driven and inspired by the heritage of British Airways, combined with the rich vibrancy of each location, the lounges will reflect a global journey framed through a British lens. Welcoming, intuitive and bold, the new lounges offer a surprising retreat for travellers to relax, work and socialise in the midst of their travels.”
ENDS
Notes to Editors
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Access to the lounges is available to:
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British Airways' customers travelling in Club World (business class) or First
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The British Airways Club members with Silver status and above
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oneworld customers with Sapphire status and above
